ETC is going through a Digital Conversion for its Cable TV system. This Digital Conversion is the process in which our analog TV signals are converted to digital signals. Analog signals/channels take up more bandwidth, which limits the ability to deliver more channels or other services associated with a shared fiber connection.
We want to have the ability to expand our channel lineup, offer higher Internet speeds, provide better service and more options for our customers.
Throughout 2016, we will be updating our entire system, in sections, until completed. You will be receiving notifications of your update specific time via email, direct mail & voicemail.
Your service could be affected if:
If you fall into either of these categories, you will not be able to watch programming once your area is converted.
A QAM tuner allows your TV to tune to digital or HD channels. Most, but not all, TV’s that were made after 2006 have a QAM tuner built in.
If you are choosing one of these brands, please verify that the model has a QAM tuner. Please be advised that less expensive TVs sometimes come with a lower quality QAM tuner that may be unable to tune all of the channels. We have found this to be true on certain models of bargain brands such as Apex, Dynex, and Sylvania.
To begin scanning for channels, use your remote control and the menu function.
Look for the menu button on the remote and consult your digital TV or converter box owner's manual for instructions. The up/down and left/right buttons move you through the on-screen menu.
All Televsions are different in terms of rescanning procedures. The following is a general guide, but the steps or the terminology may be different for your device:
1) Press the “Menu” button on your Digital TV remote
2) Go to “Setup” or “Settings”
3) Go to “Installation” or “System” or “Channels”
4) Go to “Scan channels”, “Program channels”, “Autoscan”, “Autoprogram”, or “Autotuning”
5) Press “Select” or “Enter” or “OK” to start the scan
Note: Typically, you will need to press the right arrow button or “Select”, “Enter”, or “OK” to choose an option. The up/down and left/right arrow buttons or the up/down channel and volume buttons should move you through the menu choices.
Once you start, don't press any buttons until the screen says the scan is complete. This process can take a few minutes.